We recommend first visiting the Help Center, where you can quickly find answers to common questions about subscriptions, cancellations, refunds, accounts, payments, and more.
If you still need help, please feel free to contact our customer support team.
Support email: [email protected]
We typically follow up within 24 hours of receiving your request.
To help us identify your issue more quickly, we recommend including relevant information in your email, such as:
The email address associated with your account;
Order or payment information;
A description of the issue;
Relevant screenshots, if necessary.
If you need to cancel your subscription:
You can cancel it yourself using the website's online cancellation feature. Online cancellations are usually completed immediately;
You can also contact us by email to request cancellation.
If you need to request a refund:
Refund requests must be submitted by email to customer support and will be manually reviewed in accordance with the Refund and Cancellation Policy.