If your refund has been approved and processed, it will usually be returned to your original payment method.

Once the refund is submitted to the payment provider, the time it takes to appear depends on your bank, card issuer, or payment service provider. Some refunds may appear quickly, while others may take several business days.

Please note:

Refunds are returned to the original payment method;

Processing times may vary depending on the bank and payment method;

If currency conversion is involved, the exchange rate and any related fees are determined by your bank or card issuer;

If the original payment card has expired or been replaced, the bank will usually still process the refund according to its internal policies.

If your refund has not arrived after an extended period of time following processing, we recommend contacting your bank or card issuer first.

If you are still unable to confirm the refund, please contact us at [email protected] and provide the relevant order or payment information. We will help verify the refund record.