If you notice a Type64 subscription or recurring charge that you do not recognize, please contact us. We will help you review the related account and payment records.
Type64 subscription plans may include paid trials. When you subscribe, we display the applicable trial price, trial period, renewal price after the trial ends, and billing cycle.
If the subscription is not canceled before the trial period ends, it will automatically convert to a regular subscription and continue to renew according to the subscription plan.
After your initial subscription is successfully created, we will also send subscription details and cancellation instructions to the email address used to register.
If you believe this subscription was not created by you or an authorized user:
Please contact us at [email protected] and provide, if possible:
Date of payment;
Payment amount;
Transaction details shown on your bank card or payment account;
Any email addresses that may have been used.
We will help review the related subscription and payment records.
If you would like to stop future charges, you can also cancel your current subscription online first.
If an unauthorized, duplicate, or incorrect charge is confirmed, we will handle it in accordance with the Refund and Cancellation policy.